Remote Monitoring Engineer

Glastonbury, CT 06033

PW Power Systems LLC (PWPS) is a group company of Mitsubishi Hitachi Power Systems, Ltd.

PWPS has leveraged the advanced technology of Pratt & Whitney® proven aircraft engines and uniquely applied it to complex, power-system solutions to become a leader in the global energy market.

PWPS has more than 2,000 aero-derivative gas turbines installed in over 40 countries and prides itself on being superior in the gas turbine repair and overhaul sector. The PWPS gas turbine engine portfolio offers competitive, efficient, and flexible products that generate 30 to 140 MW of power. We value positioning partnerships with our customers and work collaboratively to create solutions that optimize energy productivity, reliability, and operational efficiency. Connect with us at

The Remote Monitoring Engineer provides technical and operational assistance pertaining to the performance, operation, and maintenance of gas turbines, generators, balance of plant, and auxiliary systems to PWPS’ customers. This engineer will provide support as necessary to develop, operate, and maintain a remote monitoring and diagnostics center (RMC) to enhance the electrical power generation at global customer sites, including public and privately owned utilities as well as independent power producers.

Job Summary

The Remote Monitoring Engineer contributes to the vision of world-class customer support by applying analytics to improve operability, availability, loss prevention, and customer economics. The Remote Monitoring Engineer will work with internal customers, external customers, and core engineering disciplines to develop and apply traditional and advanced tools for troubleshooting, failure, and wear-out prediction and prevention.

  • Ensure repeatability of developed solutions by creating, maintaining, and using standard work
  • Review customer data and provide recommendations for improvement on policies, procedures, operations, and technical issues
  • Interpret, apply, and develop technical drawings, procedures, and other relevant engineering documentation to resolve operational/reliability issues
  • Understand, manipulate, summarize, and present mathematical formulas and calculations as they pertain to performance and predictive modeling for power plant operations
  • Develop and implement RMC resources and troubleshooting tools
  • Support and implement new strategies to enhance the operation and function of the RMC
  • Analyze, compile, and distribute RMC customer reports based on unit operational data as required
  • Assist with the planning/development, support, and operation of RMC compatible software and other products including OSIsoft PI
  • Create RMC tools with existing software to amplify automated alerting and proactive practices

Special Skills

  • Highly motivated with strong interpersonal skills and the ability to communicate and work proactively and effectively across a multi-discipline environment
  • Strong communication skills, both oral and written
  • Ability to troubleshoot to define and identify problems; collect data, establish facts, and draw valid conclusions to take prompt corrective actions
  • Strong technical skills, including Microsoft Office, Visual Basic, C, and Minitab; ability to understand technical network diagrams and process flowcharts


  • Minimum B.S. or advanced degree in Engineering or equivalent combination of education and experience
  • Minimum of three years of related experience with associated gas turbine electrical and/or mechanical experience strongly suggested
  • Experience with Woodward GAP, OSIsoft PI, and pattern recognition software is a benefit
  • Experience with gas turbine performance analysis, systems engineering, or power plant controls preferred

Additional Requirement

Up to 10% domestic travel may be required

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